Products and their component parts must be protected and preserved at all stages from receipt to delivery in order to maintain conformity to requirements.
Some organisations do not process products internally; if this is the case, you are free to exclude this requirement from your quality management system - so long as the excluded requirement does not:
It is not a mandatory requirement to document your preservation of product process. However, you should always look to adequately define and control any operational processes that directly impact upon product quality. Therefore, the implementation of a preservation of product procedure will be appropriate to most businesses where such activities are undertaken.
Develop and implement a procedure that defines how products are:
We provide a Preservation of Product Procedure template to help you manage this process in many of our ISO Templates.
The effectiveness of the preservation of product process is often determined by the quantity and frequency of non-conformances that result in deviations from correct handling, packaging or storage methods or issues resulting from misidentification.