Terms and conditions

1. Acceptance of Terms and Conditions

Please read these Terms and Conditions carefully before using or obtaining any materials, information, products or services through www.iso-9001-checklist.co.uk. By accessing www.iso-9001-checklist.co.uk and/or by purchasing any of our products, you agree to accept, without limitation or qualification, all of these Terms and Conditions. If you do not accept these Terms and Conditions, please exit the Website immediately.

2. Ownership

www.iso-9001-checklist.co.uk (the "Website") offers products for sale (collectively the “Products”) and information on ISO and quality management. The Products and information are offered by Endeavour Technical Limited and its affiliates (collectively, "we" or "us"). Access to and use of the Website and the Products is subject to any specific terms and conditions set forth on the individual pages within the Website and these Terms and Conditions (collectively, the "Terms"), and all applicable laws and regulations, including laws and regulations governing copyright and trademark. We reserve the right at any time to change any of the terms and conditions contained herein or any information contained in the Website. Any such changes will appear on the individual pages of the Website and/or on this screen. By using the Website, you agree in advance to accept any such changes.

3. Product Copyright and Use

All Products are copyrighted materials which are protected under UK and international copyright law. Purchase of the Products gives you the following rights:

  • You may use the Products as templates to create your own manuals, policies, procedures and forms within one company indefinitely, unlimited number of users. You may modify the Microsoft Word version of the Products directly in order to create your own for use within one company
  • You may save the Products on a file server or a web server or any other electronic media for access by more than one person

The Endeavour Technical Limited product(s) you order is/are copyrighted by Endeavour Technical Limited. You acknowledge and agree to respect copyright in our products by purchasing, downloading, copying or otherwise using (an) Endeavour Technical Limited product(s). Except as provided for under this Licence Agreement, you may not lend, lease, reproduce, distribute or otherwise commercially exploit Endeavour Technical Limited product(s).

4. Single-Company license (multiple-users)

Endeavour Technical Limited products can only be bought for your company's individual use and cannot be transferred to another company. If you wish to purchase (an) Endeavour Technical Limited product(s) for multiple companies (if, for example, you are an ISO consultant and wish to use for multiple clients) please contact us.

We sell three types of multiple-use license:
a. 5 user-license per year
b. 10 user-license per year
c. Unlimited license per year

Please contact us for further information.

5. Payment

We use PayPal and Stripe to process all credit card and debit card payments.

6. Product Delivery Options

When payment has been completed you will be immediately directed to a download page AND you will receive an email with a link to the download page.

Downloads are restricted to 5 download attempts, for a period of 7 days. Should you wish to download the product again, please contact support@iso-9001-checklist.co.uk with your Transaction ID and we will reset the download.

If you have difficulties downloading or opening a file, please email support@iso-9001-checklist.co.uk.

7. Money back Guarantee & Returns Policy

We are confident in the quality and value of our products. Thousands of customers around the world have been successfully using these tools to successfully implement their Management System. Try our products, and if you find that they do not meet the description on our website, email support@iso-9001-checklist.co.uk within 14 days of your purchase and we will issue a refund. However, to aid our continual improvement, we would like to understand why the product did not meet your expectations:

  • Does our website mislead you in any way whatsoever?
  • Did you receive all of the promised items?
  • Are there major errors (either directly or by omission) in our product?
  • How can we improve this to keep other clients from being disappointed?

Without prejudice to any right to terminate in the event of our breach of the sale contract, you may not cancel or terminate your order or the sale contract without our prior agreement in accordance with this Clause 7. If you decide that you no longer require the products you have purchased and wish to cancel the sale contract, you should email support@iso-9001-checklist.co.uk within 14 days of your purchase. Due to the electronic downloadable nature of our products, we shall not be obliged to agree to any cancellation of the sale contract, or give any refund of the price or other charges, and any cancellation and refund will be at our sole and absolute discretion. If we allow a cancellation and refund of the sale contract in whole or in part, then to the extent of such cancellation: each licence shall terminate immediately; you shall securely and irretrievably delete and destroy all copies of the products supplied by us, and all full or partial copies subsequently deriving from them, and all other works you or the licensee makes which include any full or partial copy of the products; you shall complete fully and in good faith a questionnaire about the products and why you have cancelled, so that we can improve them; and, on and subject to receipt of your confirmation of such deletion and destruction and completed questionnaire, we will refund the price (but not any other charges, such as taxes) within 30 days, and we will only be obliged to issue the refund to the payment card or bank account used to make such payment.

8. No Guarantees or Warranty

Your use of the Website and/or the Products is at your own risk. The Website contains information, facts and opinions from various individuals and organizations. The Website is provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to this agreement. Neither Endeavour Technical Limited nor its affiliates, agents and representatives endorse or are responsible for the accuracy or reliability of any content on our Website. The content on our Website is general in nature and correct to the best of our knowledge. However, the content on our Website should not be understood as advice. The content on our Website may or may not be useful information for you or your company because every situation, individual, company and auditor is different. We explicitly give no guarantee or warranty whatsoever on our Website, their usability, completeness, compliance with ISO or any other standard or requirement.

Use the Website with ISO standards. While every effort is made to ensure the accuracy of the information provided, you are solely responsible for deciding its relevance and applicability given your unique situation. No liability is accepted if you choose to act upon this information.

Remember, the Products are merely samples for quality manuals and forms that have been successfully used at the companies for which they were initially developed. The Products are sold on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to this agreement. Neither Endeavour Technical Limited nor its affiliates, agents and representatives endorse or are responsible for the completeness, accuracy or reliability of the Products. The Products may or may not be useful templates for your company or your circumstances because every situation, company and auditor is different. We explicitly give no guarantee or warranty whatsoever on the Products, their usability, completeness, compliance with ISO or any other standard or requirement. If you have difficulties downloading or opening a file, please email problem@iso-9001-checklist.co.uk or call us on 0845 054 2886.

9. Hold Harmless

By accessing our Website and/or by purchasing the Products you agree to hold harmless Endeavour Technical Limited from and against any and all claims, actions, and damages (including legal fees) resulting from your use of our products, your use of our Website and the content of the Products and Website.

10. Limitation of Liability

Neither us nor any of our subsidiaries, divisions, affiliates, agents, representatives or licensor's shall be liable to you or anyone else for any loss or injury or any direct, indirect, incidental, consequential, special, punitive or similar damages arising out of your access or use of, or your inability to access or use, the Website, the Products, or any materials, opinions or recommendations of third parties on the Website. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage. In jurisdictions that do not allow the exclusion or limitation of incidental or consequential damages, our liability in such jurisdictions shall be limited to the extent permitted by law. You hereby waive any and all claims against us and our subsidiaries, divisions, affiliates, agents, representatives and licensor's arising out of your use of the Website, the Products, or any materials, opinions or recommendations of third parties on the Website.

11. Resources and Referrals

Endeavour Technical Limited disclaims all responsibility for any referrals made. You, as the ultimate recipient of any referred products or services, assume full responsibility for interviewing, investigating and qualifying any product, service, company, or individual referred to you by Endeavour Technical Limited and its Website. You agree and hold harmless Endeavour Technical Limited from and against any and all claims, actions, and damages (including attorneys' fees) resulting from your use of any product, service, company, or individual referred to you by Endeavour Technical Limited and the Website.

12. General Terms

The Terms apply to your use of the Website, including all transactions you effect through the Website. If a court finds any of the Terms to be unenforceable or invalid, the unenforceable or invalid Term will be enforced to the fullest extent permitted by applicable law and the other Terms will remain valid and enforceable. The Terms, together with our Privacy Policy and the items made a part of these Terms by reference, make up the entire agreement between us relating to your use of the Website, and replaces any prior understandings or agreements (whether oral or written) regarding your use of the Website.

13. Use of www.iso-9001-checklist.co.uk Website

You may only use the Website if you are at least 18 years of age and can enter into binding contracts. You may only use the Website to make legitimate purchases. You may not use the Website: to make any false, fraudulent or speculative purchase; or otherwise violate any law; or for any other purpose that is unlawful or prohibited by these Terms and Conditions. We may, at any time and without advance notice or liability, terminate or restrict your access to all or any component of the Website.

14. Privacy

Please see our privacy policy.

15. Promotional Information

We may make information regarding specific programs, offers or promotions, which we are conducting, available on the Website. Any such program, offer or promotion is subject to the specific terms, conditions and restrictions listed on the Website in connection with such program, offer or promotion. We reserve the right to alter or withdraw any program, offer or promotion at any time. Each program, offer and promotion is void where prohibited by law. Please refer to and read carefully any terms, conditions and restrictions included on the Website in connection with each program, offer or promotion.

16. Governing Law and Choice of Forum

These Terms and Conditions and any disputes arising out of or related to the Website, Products or use of the Website or Products, shall be governed by, construed and enforced in accordance with, English Law. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms and Conditions or your use of the Website shall be filed only in English Courts, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.

17. Copyrights and Trademarks

Designated trademarks and brands are the property of their respective owners.

The content included on the Website, including but not limited to text, software, photographs, graphics, illustrations and artwork, video, music and sound, and names, logos, trademarks and service marks, are the property of Endeavour Technical Limited or its licensor's or suppliers and are protected by copyright, trademark and other laws. You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material for any purpose other than personal, non-commercial use without our written permission. To request such permission, email info@iso-9001-checklist.co.uk, including your name, address and a description of the purpose of your intended distribution and the information you would like to distribute.

 

Questions or comments regarding the Website or Endeavour Technical Limited's Products and the information contained therein should be directed to info@iso-9001-checklist.co.uk. Any communication or material transmitted to us via the Website or e-mail is transmitted on a non-confidential basis.

Last updated on 2021-01-04. We may amend these terms at our sole discretion by posting the revised terms on the website and shall be effect as of the date of their posting.