ISO 9001 Statistics (December 2020)

Since it was first published in 1987, ISO 9001 has granted millions of certificates to 195 countries worldwide.

ISO 9001 is a universal quality management system for all industrial sectors and organizations.

Contents

ISO 9001 Quality Manual Template Stamp

ISO 9001 Certificates by Industrial Sector, 2020


Basic metal & fabricated metal products 106,189
Wholesale & retail trade, repairs of motor vehicles, motorcycles & personal & household goods 90,117
Electrical and optical equipment 82,061
Construction 71,097
Machinery and equipment 62,539
Other Services 52,008
Engineering services 46,036
Rubber and plastic products 43,936
Information technology 39,895
Chemicals, chemical products & fibres 28,453
Transport, storage and communication 24,408
Food products, beverage and tobacco 21,935
Health and social work 12,399
Education 12,309
Concrete, cement, lime, plaster etc. 11,854
Textiles and textile products 11,600
Manufacturing not elsewhere classified 11,466
Non-metallic mineral products 10,332
Other transport equipment 10,198
Financial intermediation, real estate, renting 9,167
Other social services 8,603
Pulp, paper and paper products 8,415
Printing companies 7,835
Hotels and restaurants 4,573
Public administration 4,465
Manufacture of wood and wood products 4,080
Mining and quarrying 3,478
Recycling 3,114
Pharmaceuticals 2,999
Electricity supply 2,972
Agriculture, Fishing and Forestry 2,589
Shipbuilding 1,911
Water supply 1,824
Leather and leather products 1,729
Manufacture of coke & refined petroleum products 1,393
Aerospace 774
Gas supply 702
Nuclear fuel 558
Publishing companies 445
Sector not known 258,146

Source: ISO Survey, 2020

Worldwide Global

ISO 9001 Certificates by Country, 2020


Afghanistan 7 Lebanon 529
Albania 378 Lesotho 2
Algeria 477 Liberia 8
Andorra 21 Libya 47
Angola 100 Liechtenstein 77
Antigua and Barbuda 1 Lithuania 1254
Argentina 6,128 Luxembourg 157
Armenia 37 Macao 125
Australia 7,971 Macedonia (the former Yugoslav Republic of) 629
Austria 3562 Madagascar 71
Azerbaijan 259 Malawi 33
Bahamas 12 Malaysia 9,533
Bahrain 463 Maldives 11
Bangladesh 495 Mali 19
Barbados 10 Malta 216
Belarus 6,890 Mauritania 4
Belgium 2887 Mauritius 178
Belize 2 Mexico 7,002
Benin 40 Micronesia (Federated States of) 2
Bermuda 4 Moldova (Republic of) 88
Bhutan 18 Monaco 51
Bolivia (Plurinational State of) 223 Mongolia 62
Bosnia and Herzegovina 1145 Montenegro 220
Botswana 9 Morocco 1099
Brazil 17,503 Mozambique 38
Brunei Darussalam 77 Myanmar 215
Bulgaria 6,069 Namibia 29
Burkina Faso 29 Nepal 90
Burundi 7 Netherlands 8,358
Côte d'Ivoire 227 Netherlands Antilles (NL) 20
Cabo Verde 32 New Zealand 1,034
Cambodia 78 Nicaragua 32
Cameroon 70 Niger 8
Canada 4,707 Nigeria 368
Cayman Islands   Norway 2,578
Central African Republic 1 Oman 587
Chad 6 Pakistan 2,016
Chile 2,897 Palau
China 32,4621 Palestine, State of 40
Colombia 1,0147 Panama 226
Comoros 4 Papua New Guinea 31
Congo 14 Paraguay 437
Congo (Democratic Republic of the) 26 Peru 1,631
Costa Rica 345 Philippines 3,572
Croatia 2,531 Poland 10,219
Cuba 208 Portugal 4,734
Cyprus 736 Puerto Rico 37
Czech Republic 10,085 Qatar 887
Denmark 2181 Romania 9,935
Djibouti 4 Russian Federation 4,159
Dominica 3 Rwanda 11
Dominican Republic 190 Saint Kitts and Nevis 1
Ecuador 1,188 Saint Lucia 4
Egypt 1,839 Saint Vincent and the Grenadines
El Salvador 185 San Marino 48
Equatorial Guinea 6 Saudi Arabia 1,988
Eritrea 1 Senegal 74
Estonia 947 Serbia 3,092
Ethiopia 43 Seychelles 6
Fiji 40 Sierra Leone 1
Finland 2,861 Singapore 3,234
France 21,880 Slovakia 3,897
Gabon 28 Slovenia 1,817
Gambia 1 Solomon Islands
Georgia 197 Somalia 5
Germany 49,349 South Africa 3,399
Ghana 110 Spain 29,814
Gibraltar 13 Sri Lanka 1,237
Greece 6,822 Sudan 69
Grenada 2 Suriname 123
Guatemala 211 Swaziland 16
Guinea 10 Sweden 3,190
Guinea-Bissau 2 Switzerland 7,551
Guyana 22 Syrian Arab Republic 92
Haiti 2 Taiwan, Province of China 8510
Haiti 23 Tajikistan 3
Honduras 266 Tanzania, United Republic of 86
Honduras 161 Thailand 9,240
Hong Kong 2294 Togo 25
Hungary 7,030 Tonga 2
Iceland 105 Trinidad and Tobago 71
India 32,236 Tunisia 1,077
Indonesia 6,861 Turkey 8,150
Iran (Islamic Republic of) 1,523 Turkmenistan 51
Iraq 98 Tuvalu
Ireland 2,338 Uganda 125
Israel 8,250 Ukraine 1,465
Italy 91,493 United Arab Emirates 3,625
Jamaica 36 United Kingdom of Great Britain and Northern Ireland 25,995
Japan 32,287 United States of America 20,919
Jordan 575 Uruguay 1,203
Kazakhstan 447 Uzbekistan 218
Kenya 456 Vanuatu 2
Korea 3 Venezuela (Bolivarian Republic of) 73
Korea (Republic of) 11,982 Viet Nam 4,207
Kuwait 584 Yemen 20
Kyrgyzstan 8 Zambia 24
Lao People's Democratic Republic 47 Zimbabwe 6
Latvia 868

ISO 9001 Facts & Figures

  • ISO 9001 was first published in 1987
  • Was built upon BS5750
  • ISO 9001 has undergone 4 revisions - 1994, 2000, 2008 and 2015
  • The latest revision was published in September 2015

ISO Publication - The Economic benefits of standards

Benefits of ISO

ISO is continually helping businesses, both small and large, cut expenses, increase productivity, and offers the ability to access new markets.

ISO includes a range of different “families” that specialize in different areas.

The IS0 9000 family, for example, helps these businesses and organizations have a layout on how to care for the needs of their consumer base while making sure all requirements, both statutory and regulatory, are in place.

Benefits

How Will ISO Benefit You?

  1. Help you better understand your organization
  2. Focus more on quality
  3. Improve company operations
  4. Improve your products and services
  5. Improve morale and job satisfaction
  6. Improve customer satisfaction
  7. Earn more revenue
  8. Cut costs

Large Consumer Base

One of the most reassuring aspects that ISO 9001 offers is the sheer amount of companies using the platform. Over 1 million companies/organizations are currently using the system, which makes it one of the largest on the planet.

With a system that has so many users all across the world, it ensures anyone that is new into the field that they will find success in ISO 9001. Also, it ensures that any issues that may arise during use will be taken care of properly, considering it is one of the top systems around.

Increase in Earnings

The ISO 9001 system has also proven to offer financial gain as well, with nearly half of the consumer base winning new business through it. With that rate, they were certified clients as well. This type of success rate is superior to other systems that are currently available.

Not much else to say in terms of financial gain, but it is always the goal for companies, and nearly half of them are seeing new business with the ISO system.

Operational Performance

Besides just financial gain, many businesses and organizations see improved performances in their operations. This is oftentimes directly linked with the financial success that is provided as well.

There are many factors that have been attributed to the system's success. Some of these include:

Suitable for All Types of organizations

One of the great things also about ISO 9001 is its ability to be flexible for any business size. So, whether you are just starting up or are an established name in your respected field, ISO’s system can certainly be of help.

Recognized as a Standard

Having the ISO 9001 system attached to your company’s image gives it an additional benefit to its name. ISO is recognized worldwide as one of the global leaders and will be recognized by many and respected.

This will let both partners and customers know that you are truly invested in providing ultimate customer care and growing your organization at a consistent pace with long-term goals.

Factsheet

Real-life Data & Case Studies - ISO Factsheets of Benefits

Looking for real examples to help decide if ISO 9001 is for you?

ISO have published nearly 100 documents showing the Key Qualitative Benefits and Economic Benefits (in real money). Theses are titled by Country and Industry Sector.

Find ISO data & case studies in my industry


Quality Management Principles

Within the ISO 9000 series is a set of quality management principles, otherwise known as QMP. These principles are the recipe to success for ISO and all of the systems they currently provide. These principles are:

  • Customer Focus
  • Leadership
  • Engagement of people
  • Process approach
  • Improvement
  • Evidence-based decision making
  • Relationship management

Customer Focus

Focusing on the customer should be first and foremost for any system. Customers are what allow for a company to operate, so it is crucial that they are given what they are needing and more. Going above and beyond what they expect is what will keep customers around for a long period of time.

Also, as I just mentioned, bringing customers back is what helps develop a company for the long-term.

Leadership

With leadership, you establish a sense of guidance and organization within the company. Leadership is also important to generate new ideas, improve productivity, and plan for the future.

Engagement of People

Keeping the consumers involved with the system is important, as they should be aware of everything that is involved. This will also give customers the feeling of knowing they matter to the company by being kept in the loop.

This can even apply to your employees as well. Employees deserve and need to be valued just as much as your customer’s because they are equally important to your organization’s overall success.

Finally, this is a great way to have customers learn about new services and improvements in systems as well.

Process Approach

With a process comes proper organization. This is a crucial aspect to keep companies on task and clearly meet their objectives.

Improvement

Constant improvement is the goal of any company, no matter the type. With improvement, you’ll find more customer satisfaction, more sales/profit, and overall, more growth throughout the organization.

Evidence-Based Decision Making

Before a decision is made, the reasoning behind it should be verified. Verification usually comes in many forms, such as data and gathered information.

Relationship Management

Keeping relationships positive with customers and outside resources is a constant priority for companies. It is important to ensure all parties that are worked with are pleased with what they are receiving, as well as they have the proper benefits, whatever they may be.

ISO 9001 certification checkmark

Who Should Use ISO 9001?

Everyone and anyone in business would benefit from ISO. With over one million organizations currently using the ISO 9001 system in over 190 countries, its safe to say it will give you the opportunity become more successful.

There are countless reasons why ISO 9001 is a great choice to implement in your organization. It offers many benefits to your business and has documented success in both improving finances and customer satisfaction.

Benefits of ISO 9001

 

Written: 14th September 2021
Author: Richard Keen

Richard Keen

Richard Keen

Richard is our Compliance Director, responsible for content & product development.
But most importantly he is ISO's biggest fanboy and a true evangelist of the standards.
Learn more about Richard