Data shows that companies greatly benefit from getting ISO certified.
Customer satisfaction – To satisfy a customer’s needs, the company must first identify their market and its needs. By having insight regarding the needs of their market, companies are able to continuously deliver products and services that fulfill the needs of their market.
Integration of internal policies and procedures – Collating all Quality Managements Systems (QMS) documents and having is certified as compliant by ISO aims to streamline the company’s processes and procedures.
Improved company image and reputation – getting or even attempting to get ISO 9001:2015 certification is no easy feat. As mentioned earlier, having this certification puts a company in the ranks of other companies from around the world that follow the same quality standards.
Company culture that is aimed towards continuous improvement – a company that complies with the ISO 9001:2015 have procedures that aim to improved products and services; it also aims to promote the professional development of its employees and the company culture.
Opportunities for partnerships – because getting ISO-certified impels that they meet international standards of practice, there are certain companies that make ISO certification as a requirement to become an accredited supplier in their organization.
Customer Focus – the goal of any business is to satisfy the customer and keep them happy. All steps in the process of improvement should be made with this goal in mind. As a business implements ISO 9001, every decision will be made with the customer and their satisfaction in mind.
Process Approach - The premise behind emphasizing the process that is used is that a process can be controlled and repeated, while results are largely a result of the process. By focusing on a process that is proven to produce the desired results, you can increase the rate at which you achieve these results.
ISO 9001 outlines a set of quality standards that must be actively followed and maintained by all certified organizations in order to ensure that the business meets and exceeds customer expectations.
While becoming certified with ISO 9001:2015 is not a legal requirement, it is highly recommended for the best possible business practices and results.
With all of the ISO 9001 ten clauses and requirements, there is very little room for mistakes within the daily operations of any type of business.
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