Is ISO 9001 Global? (Including Statistics)

Is ISO 9001 global? The short answer is, yes. ISO 9001 has given over a million certificates to countries worldwide.

ISO 9001 is a universal quality management system for all industrial sectors and organizations.

ISO 9001 Certificates by Region, 2017

Africa  11,210
Central and South America             45,541
North America 38,218
Europe 387,836
East Asia and Pacific 513,742
Central and South Asia 39,887
Middle East 20,421
TOTAL 1,056,855

Source: ISO Survey, 2017

ISO 9001 global

ISO 9001 Certificates by Country, 2016

Afghanistan 373 Lao People's Democratic Republic 25
Albania 371 Latvia 565
Algeria 628 Lebanon 396
Andorra 34 Lesotho 41
Angola 99 Liberia 3
Argentina 8,885 Libyan Arab Jamahiriya 66
Armenia 25 Liechtenstein 17
Australia 15,832 Lithuania 747
Austria 3,753 Luxembourg 191
Azerbaijan 366 Madagascar 163
Bahamas 33 Malawi 109
Bahrain 387 Malaysia 10,838
Bangladesh 552 Maldives 1,692
Barbados 53 Mali 16
Belarus 191 Malta 496
Belgium 1,914 Mauritania, Islamic Republic of 44
Belize 1,156 Mauritius 153
Benin 38 Mexico 7,748
Bermuda 2 Micronesia, Federated States of 631
Bhutan 6 Moldova, Republic of 38
Bolivia 106 Monaco 52
Bosnia and Herzegovina 581 Mongolia 12
Botswana 126 Montenegro 55
Brazil 14,416 Morocco 4,076
Brunei Darussalam 4,077 Mozambique 183
Bulgaria 3,097 Myanmar 86
Burkina Faso 774 Namibia 160
Cambodia 35 Nepal 38
Cameroon 103 Netherlands 6,812
Canada 7,711 Netherlands Antilles (NL) 930
Cape Verde 1,102 New Zealand 560
Cayman Islands (UK) 2 Nicaragua 258
Central African Republic 1 Niger 13
Chad 4 Nigeria 178
Chile 4,452 Norway 1,041
China 289,260 Oman 420
Hong Kong, China 20,394 Pakistan 1,552
Macau, China 1,328 Palestine 152
Taipei, Chinese 3,121 Panama 94
Colombia 21,579 Papua New Guinea 59
Comoros 3,027 Paraguay 92
Congo, Republic of 3 Peru 1,665
Congo, the Democratic Republic 19 Philippines 1,630
Costa Rica 439 Poland 8,837
Côte D'Ivoire 334 Portugal 6,164
Croatia 1,477 Puerto Rico 1,990
Cuba 885 Qatar 559
Cyprus 115 Romania 5,630
Czech Republic 12,364 Russian Federation 2,122
Denmark 2,500 Rwanda 53
Djibouti 25 Saint Kitts and Nevis 319
Dominica 0 Saint Lucia 2
Dominican Republic 470 Saint Vincent and The Grenadines 13
Ecuador 1,099 San Marino, Republic of 17
Egypt 1,743 Saudi Arabia 1,797
El Salvador 1,170 Senegal 24
Equatorial Guinea 11 Serbia 2,429
Eritrea 2 Seychelles 405
Estonia 1,147 Sierra Leone 239
Ethiopia 14 Singapore 2,438
Fiji 24 Slovakia 3,126
Finland 1,130 Slovenia 954
France 86,427 Solomon Islands 969
Gabon 1,919 Somalia 902
Gambia 12 South Africa 4,475
Georgia 62 Spain 43,516
Germany 21,225 Sri Lanka 212
Ghana 2,576 Sudan 1,104
Gibraltar (UK) 38 Suriname 6,686
Greece 5,307 Swaziland 337
Grenada 62 Sweden 4,502
Guatemala 231 Switzerland 4,047
Guinea 115 Syrian Arab Republic 10
Guinea-Bissau 2 Tajikistan 375
Guyana 3 Tanzania, United Republic of 1,687
Haiti 23 Thailand 5,385
Honduras 266 The former Yugoslav Republic of Macedonia 118
Hungary 2,934 Togo 1,116
Iceland 1,247 Tonga 0
India 28,143 Trinidad and Tobago 116
Indonesia 6195 Tunisia 285
Iran, Islamic Republic of 3,673 Turkey 5,420
Iraq 426 Turkmenistan 52
Ireland 1,877 Tuvalu 0
Israel 2,996 Uganda 1,003
Italy 97,539 Ukraine 807
Jamaica 6,817 United Arab Emirates 3,295
Japan 6,9534 United Kingdom 22,465
Jordan 6,864 United States of America 19,842
Kazakhstan 406 Uruguay 2,402
Kenya 618 Uzbekistan 5,426
Kiribati 900 Venezuela 1,931
Korea, Democratic People's Republic of 2,320 Viet Nam 2,374
Korea, Republic of 6,588 Yemen 9
Kuwait 811 Zambia 128
Kyrgyzstan 56 Zimbabwe 464

Source: ISO Survey, 2017

ISO 9001 Certificates by Industrial Sector, 2017

Basic metal & fabricated metal products 96,343
Electrical and optical equipment 77,150
Wholesale & retail trade; repairs of motor vehicles, motorcycles & personal & household goods 66,463
Construction 65,516
Machinery and equipment 56,265
Rubber and plastic products 40,930
Other Services 40,122
Engineering Services 36,107
Information technology 33,664
Chemicals, chemical products & fibres 29,971
Food products, beverages and tobacco 24,494
Transport, storage and communication 23,948
Health and social work 15,628
Manufacturing not elsewhere classified 13,008
Financial intermediation, real estate, rental 12,348
Textiles and textile products 11,853
Education 11,270
Concrete, cement, lime, plaster, etc. 10,650
Non-metallic mineral products 10,119
Other transport equipment 9,161
Pulp, paper and paper products 8,326
Other social services 7,843
Printing companies 7,335
Public administration 4,908
Manufacture of wood and wood products 4,771
Agriculture, fishing and forestry 4,655
Hotels and restaurants 3,565
Mining and quarrying 3,212
Recycling 2,948
Pharmaceuticals 2,679
Electricity supply 2,462
Leather and leather products 1,669
Shipbuilding 1,597
Water supply 1,537
Manufacture of coke & refined petroleum products 1,416
Aerospace 1,133
Gas supply 435
Publishing companies 393
Nuclear fuel 310

Source: ISO Survey, 2017

Benefits ISO Offer

ISO is continually helping businesses, both small and large, cut expenses, increase productivity, and offers the ability to access new markets.

ISO includes a range of different “families” that specialize in different areas.

The IS0 9000 family, for example, helps these businesses and organizations have a layout on how to care for the needs of their consumer base while making sure all requirements, both statutory and regulatory, are in place.

Benefits

Large Consumer Base

One of the most reassuring aspects that ISO 9001 offers is the sheer amount of companies using the platform. Over 1 million companies/organizations are currently using the system, which makes it one of the largest on the planet.

With a system that has so many users all across the world, it ensures anyone that is new into the field that they will find success in ISO 9001. Also, it ensures that any issues that may arise during use will be taken care of properly, considering it is one of the top systems around.

Increase in Earnings

The ISO 9001 system has also proven to offer financial gain as well, with nearly half of the consumer base winning new business through it. With that rate, they were certified clients as well. This type of success rate is superior to other systems that are currently available.

Not much else to say in terms of financial gain, but it is always the goal for companies, and nearly half of them are seeing new business with the ISO system.

Operational Performance

Besides just financial gain, many businesses and organizations see improved performances in their operations. This is oftentimes directly linked with the financial success that is provided as well.

There are many factors that have been attributed to the system's success. Some of these include:

  • Increased trade in the international market
  • Internal benefits
  • Satisfaction of customers
  • Market share (domestic)
  • Interdepartmental communications
  • Processes of work

Suitable for All Types of Organizations

One of the great things also about ISO 9001 is its ability to be flexible for any business size. So, whether you are just starting up or are an established name in your respected field, ISO’s system can certainly be of help.

Recognized as a Standard

Having the ISO 9001 system attached to your company’s image gives it an additional benefit to its name. ISO is recognized worldwide as one of the global leaders and will be recognized by many and respected.

This will let both partners and customers know that you are truly invested in providing ultimate customer care and growing your organization at a consistent pace with long-term goals.

quality

Quality Management Principles

Within the ISO 9000 series is a set of quality management principles, otherwise known as QMP. These principles are the recipe to success for ISO and all of the systems they currently provide. These principles are:

  • Customer Focus
  • Leadership
  • Engagement of people
  • Process approach
  • Improvement
  • Evidence-based decision making
  • Relationship management

Customer Focus

Focusing on the customer should be first and foremost for any system. Customers are what allow for a company to operate, so it is crucial that they are given what they are needing and more. Going above and beyond what they expect is what will keep customers around for a long period of time.

Also, as I just mentioned, bringing customers back is what helps develop a company for the long-term.

Leadership

With leadership, you establish a sense of guidance and organization within the company. Leadership is also important to generate new ideas, improve productivity, and plan for the future.

Engagement of People

Keeping the consumers involved with the system is important, as they should be aware of everything that is involved. This will also give customers the feeling of knowing they matter to the company by being kept in the loop.

This can even apply to your employees as well. Employees deserve and need to be valued just as much as your customer’s because they are equally important to your organization’s overall success.

Finally, this is a great way to have customers learn about new services and improvements in systems as well.

Process Approach

With a process comes proper organization. This is a crucial aspect to keep companies on task and clearly meet their objectives.

Improvement

Constant improvement is the goal of any company, no matter the type. With improvement, you’ll find more customer satisfaction, more sales/profit, and overall, more growth throughout the organization.

Evidence-Based Decision Making

Before a decision is made, the reasoning behind it should be verified. Verification usually comes in many forms, such as data and gathered information.

Relationship Management

Keeping relationships positive with customers and outside resources is a constant priority for companies. It is important to ensure all parties that are worked with are pleased with what they are receiving, as well as they have the proper benefits, whatever they may be.

ISO 9001 checkmark

Who Should Use ISO 9001?

Everyone and anyone in business would benefit from ISO. With over one million organizations currently using the ISO 9001 system in over 160 countries, its safe to say it will give you the opportunity become more successful.

How will it benefit you?

  1. Understand your organization
  2. Focus more on quality
  3. Improve company operations
  4. Improve your products and services
  5. Improve morale and job satisfaction
  6. Improve customer satisfaction
  7. Earn more revenue
  8. Save more money

There are countless reasons why ISO 9001 is a great choice to implement in your organization. It offers many benefits to your business and has documented success in both improving finances and customer satisfaction.

Written: 30th July 2019
Author: Richard Keen

Richard Keen

Richard Keen

Richard is our Compliance Director, responsible for content & product development.
But most importantly he is ISO's biggest fanboy and a true evangelist of the standards.
Learn more about Richard