Payment and Billing

  • How can I pay?
    • Visa/Delta/Electon
    • Mastercard/Eurocard
    • Discover
    • American Express
    • Switch/Meastro
    • Paypal
    • Bank Transfer / Wire Transfer / BACS

    Payment processor - We use Paypal and Stripe to process all credit card and debit card payments.

    When paying by Paypal you do not need a Paypal account or create a Paypal account to pay us. Please select 'Don't have a PayPal account?' and pay as a Paypal guest. View screenshot example of payment without a Paypal account.

    Wire Transfer or BACS - For more information please click here.

  • What currencies do you accept?

    Wire Transfer or BACS - All currencies. For more information please click here.

    Credit Card or Debit Card - the currency conversion calculation will be displayed to you at the time of payment. Learn more about currency conversion.

  • Can I use a Credit Card or Debit Card?

    Yes, we accept payment by credit card and debit card:

    • Visa/Delta/Electon
    • Mastercard/Eurocard
    • Discover
    • American Express
    • Switch/Meastro
  • What if my Credit Card or Debit Card payment is declined?

    Please pay by Wire Transfer or BACS.

  • Can I pay by wire transfer, bank transfer or BACS?

    Yes, for more information please click here.

  • Do I need a Paypal account?

    No.

    1. Credit card or Debit Card - please select 'Don't have a PayPal account?' and pay as a Paypal guest.

    2. Wire Transfer or BACS - For more information please click here.

  • Can I pay by phone?

    No, unfortunately we do not accept payment over the phone.

  • Do I need to send a purchase order?

    1. Credit card or Debit Card - No.

    2. Paypal Account - No.

    3. Wire Transfer or BACS - Yes. For more information please click here.

  • Are you VAT registered?

    No we are not VAT registered. We are registered in the UK with Company No. 7175526.

  • What is your company registration number?

    We are registered in the UK with Company No. 7175526.

  • Who processes the payment?

    We use Paypal and Stripe to process all credit card and debit card payments.

    You do not need a Paypal account or create a Paypal account to pay us. Please select 'Don't have a PayPal account?' and pay as a Paypal guest.

  • Will I receive a receipt?

    Yes, you will receive a sale receipt via email from our payment processor.

  • Will I receive an invoice?

    1. Credit card or Debit Card - You will receive a sales receipt via email from our payment processor.

    2. Paypal Account - You will receive a receipt via email.

    3. Wire Transfer or BACS - Yes you will receive an invoice via email.

  • What email address should I use?

    1. Credit card or Debit Card - When paying as a Paypal guest without an account, please use the same email address associated with your bank card.

    2. Paypal Account - The same email address associated with your Paypal account.

    3. Wire Transfer or BACS - The same email address associated with your bank account.

  • Will you email me the payment information?

    1. Credit card or Debit Card - You will receive a sales receipt via email from our payment processor.

    2. Paypal Account - You will receive a receipt via email.

    3. Wire Transfer or BACS - Yes you will receive an invoice via email.

  • Do I need to sign-in or register with your site?

    No.

  • What postal address should I use?

    1. Credit card or Debit Card - The same address associated with your Bank card.

    2. Paypal Account - This will happen automatically.

    3. Wire Transfer or BACS - The same address associated with your Bank account.

  • Why do you need my postal address?

    For payment authorisation.

  • What online security do you use?

    We use PayPal's secure payment system to process all online transactions, whether you pay by credit card, debit card, direct debit or your PayPal account. You can use the VeriSign Identity Protection (VIP) Network which offers an extra layer of security when you log in to PayPal with your PayPal Security Key.

    Learn about PayPal's buyer protection.

  • What countries do you accept payment from?

    Wire Transfer or BACS - All countries. For more information please click here.

    Credit Card or Debit Card - More than 190 countries. We use Paypal to process payments but you do not need a Paypal account or create a Paypal account to pay us.

    Paypal Account - More than 190 countries.

    The currency conversion calculation will be displayed to you at the time of payment. Learn more about currency conversion.