ISO 9001 procedures

ISO 9001 procedures may be:

  • Text-based procedures
  • Flow-charts and process maps
  • Customer specifications (see 7.5.4)
  • British or International standards
  • Product-related legislation (e.g. CE Regulations, CDM Regulations, etc.)
  • Paper-based or electronic

ISO 9001 also refers to applicable regulatory requirements (1.1).

For example, in the UK:

  • CDM Regulations apply in the construction industry
  • IEE Regulations apply to electrical engineers
  • CE Regulations apply in many industries

Decide which, if any, regulations apply to you.

Where there are regulations, they may require a greater level of documentation than ISO 9000.