Factual decision making

• Free PDCA Guidance
• PLAN your quality system
• DO day-to-day tasks
• CHECK the results
• ACT to improve

• ISO 9000:2005 Principles
• Factual decision making
• Supplier relationships

• ISO 9001:2008 Base Clauses
• 4.1e Monitor and analyse

• ISO 9001:2008 Requirements
• 8.2 Monitor and measure
• 10.2 Control of non-conformance
• 8.4 Data analysis
• 5.6 Management Review

For effective decisions to be made the information generated by the Quality Management System must be analysed.

See Data analysis 8.4 and SPC.