ISO 9001 quality system documentation requirements:
There's an urban myth that procedures must spell out everything in minute detail “..in case someone falls under a bus..”. This is a hangover from the Defence standards and has NEVER been a requirement of ISO 9000.
If you are building nuclear reactors (or if you have a high staff turn-over) it’s a good idea to spell out everything and back-up every decision with a series of checks and signatures.
If you are not in that type of business then do you really need that level of detail?
To paraphrase 4.2.1 Note 2:
The answers to these questions will influence the amount of documentation required.
The modern way of documenting a quality system this is to have lightweight procedures balanced by heavy training records, which demonstrate competence.
Also, think about having flow-charts instead of text. You can draw adequate flow-charts using Word‘s auto-shapes.
Whether you use text or flow-charts, generally aim (in artistic terms) for an impressionist painting, rather than a detailed engineering blue-print.
Define and document your quality management system (e.g. using a quality manual).
All the mandatory procedures and documentation requirements are explained in our Quality Manual Template and guidance document.
Use this documentation hierarchy: