ISO 9001 explained - PDCA

PLAN your quality system Do day-to-day tasks Check the results Act to improve

In this section we explain all ISO 9001 elements in plain English with practical guidance and interpretation.

PLAN your quality system

Establish the objectives and processes necessary to deliver results in accordance with the expected output.

DO day-to-day tasks

Implement the planned approach with the necessary resources, operating processes and take measurements as planned.

CHECK the results

Analyse the information gathered to determine whether the plan has achieved what it set out to do. 

ACT to improve

Ensure the organisation is achieving what it set out to do and take action to correct any deficiencies.

PDCA cycle image created by Karn G. Bulsuk