Your organization must have a structured OH&S management review process that includes discussion of internal and external issue changes, and its potential effect on the strategic direction of your organization.
Your organization’s management review process must also include discussion of external provider’s, and supplier’s performance. It must also include an assessment of risk management actions.
Top management must periodically review the OH&S management system to ensure its continuing suitability, adequacy, and effectiveness. The frequency or intervals of the Top management’s formal review must be defined in the OH&S management system.
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Undertake management reviews in order to:
The management review process must ensure that the necessary information is collected ahead of time to allow management to effectively carry out this evaluation.
Information that must be reviewed includes:
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Suitability and effectiveness of the OH&S management system based on possible changing circumstances that may include:
All management reviews must be documented. Observations, conclusions, and recommendations for further necessary action from the review must be recorded and communicated to workers and their representatives. If any corrective action must be taken, Top management should follow up to ensure that the action was effectively implemented.
Safety performance indicators should be monitored with varying frequencies, some hourly, some daily, some weekly and some monthly. Management cannot wait for six months to respond, if they do, it will be too late. Every time management convenes to review and react to performance, it is considered as a management review. Whether they are reviewing an individual's performance, departmental programmes and projects, etc., this should be considered as valid management review.
Annual or even bi-annual management reviews are insufficient in frequency to be able react to any issues effectively. Some companies have multiple review levels, whereby, each review may require multiple subjects and rely upon multiple metrics as inputs. Sometimes subjects are reviewed at more than one level, e.g.; production numbers might be reviewed by the Production teams during daily production meetings and then by senior management, possibly weekly.
Top management might conduct weekly meetings in which they review indicators and objectives to determine if any corrective action is required. The process owner is then responsible for reporting close out progress in the meeting a week later.
The outputs of the management review include decisions related to the continuing suitability, adequacy and effectiveness of our health and safety management system in achieving its intended outcomes, and;
Management review output is documented in the minutes of the review meeting.
Upon complete review of all inputs and generation of the outputs, Top management must determine the continued suitability, adequacy and effectiveness of the health and safety management system.
Updated: 28th April 2022
Author: Richard Keen
Richard is our Compliance Director, responsible for content & product development.
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Management Review Procedure
The purpose of this procedure is to define your organization’s process for undertaking management reviews in order to assess the effectiveness of the application of your quality management system and its compliance to ISO requirements.
This procedure also defines the responsibilities for planning, conducting, reporting results and retaining associated records.
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ISO 9001 Management Review Template, Procedure + Tools + Guidance
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