8.2.3 Monitor and measure the process

• Free PDCA Guidance
• PLAN your quality system
• DO day-to-day tasks
• CHECK the results
• ACT to improve

• ISO 9000:2005 Principles
• Process approach
• Leadership and people
• Customer focus

• ISO 9001:2008 Base Clauses
• 4.1a - 4.1d Process planning
• 5.1 Management commitment
• 5.3 Quality policy
• 5.2 Customer focus

• ISO 9001:2008 Requirements
• 7.5 Documented Information
• 7.1 Process planning
• 6 Resource management
• 5.3
• 6.2 Human resources
• 8.2 Determination Of Requirements For Products And Services
• Customer satisfaction

Check the process to ensure that it achieves the desired output.

Regard this as the traditional production control (rather than quality control) activities.

Look at such things as yield, process time, waste reduction, etc.