ISO 9001 Monitor and analyse

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4.1e Monitor and analyse

Free PDCA Guidance
PLAN your quality system
DO day-to-day tasks
CHECK the results
ACT to improve

ISO 9000:2005 Principles
Factual decision making
Supplier relationships

ISO 9001:2008 Base Clauses
4.1e Monitor and analyse

ISO 9001:2008 Requirements
8.2 Monitor and measure
8.3 Control of non-conformance
8.4 Data analysis
5.6 Management Review

Monitor, measure and analyse the process.

Where the analysis shows unacceptable performance then those items should become Quality objectives 5.4.1.

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